Unify360 helps electrical contractors, service companies, and independent electricians capture more leads, manage customer engagement, and grow their reputation through AI-driven tools designed for trade professionals.
Collect client feedback after each completed project and invite satisfied homeowners or property managers to share their experience online. This strengthens your reputation and makes your business more discoverable on Google and review sites. The system also manages private feedback, allowing you to address issues before they affect your public image.
From wiring installations to emergency repairs, AI Messaging ensures every customer inquiry is answered quickly and directed to the right technician. It keeps ongoing job conversations in one place: texts, emails, and social messages. This way, your team can coordinate schedules, send updates, and provide accurate information without switching between platforms.
Create and schedule engaging posts that highlight your latest projects, electrical safety tips, and energy-saving solutions. By maintaining consistent content across platforms, your business stays top of mind for local homeowners and establishes authority as a trusted, professional service provider.
Customers expect quick replies when dealing with electrical issues or upgrade requests. Unify360’s omnichannel inbox consolidates texts, emails, contact forms, and social media messages into one dashboard for easy management.
With internal reassignment, messages can be routed to the right staff member, whether it’s an estimator, technician, or dispatcher. Push notifications make sure no inquiry or follow-up is missed. AI tools summarize long message threads, draft accurate responses, and will soon handle inbound messages through an AI receptionist trained to follow your business protocols.
In the service industry, trust paves the way for new business. A study found that 93% of consumers say reviews influence their decision when hiring local professionals. Unify360’s AI Reviews sends text or email invitations after each job to encourage happy customers to share their experience. Negative feedback is collected privately, helping you resolve problems early and protect your reputation.
All reviews are managed from one dashboard, so your team can respond quickly and keep communication professional. Consistent review activity also improves your local ranking, making it easier for potential clients to find your business online.
Most homeowners now search for contractors on online platforms before calling for service. A report shows 40% of customers hire the first electrician they see online. Unify360’s AI Social helps you create posts that educate your audience, covering topics like safety checks, smart-home wiring, or energy efficiency, while showcasing your completed projects.
With Canva integration and built-in analytics, your team can schedule posts ahead of time and measure engagement across multiple channels. A consistent and informative social presence builds credibility and encourages customers to contact you first when electrical work is needed.
Unify360 uses encrypted messaging and access controls to keep customer data safe. Private feedback and job information remain confidential, ensuring professional and secure communication.
Yes. The platform’s AI tools can be trained on your company’s specific terminology, services, and policies so all messaging and content match your brand and workflow.
Unify360 provides onboarding assistance, live chat, and a full knowledge base with tutorials to help your team get started and make the most of every feature.
As technology transforms how customers find and hire electricians, Unify360 gives you the edge to keep pace. With AI communication, review automation, and content scheduling in one platform, your business stays visible, responsive, and competitive, but without the extra workload.
Discover how Unify360 helps power the next generation of electrical professionals. Schedule a demo today.
