Reputation on Autopilot: Smarter Reviews with AI

Turn satisfied customers into powerful advocates with Unify360’s AI Reviews. This all-in-one AI reputation management platform automates review collection, generates personalized responses, and captures valuable feedback before it goes public. From AI-driven follow-ups to employee-level tracking, every feature helps your home services business strengthen its reputation and visibility.

Manage Responses with AI Intelligence

Responding to reviews is simple with Unify360’s AI-generated responses. With the new AI Auto Replies feature, your reviews are automatically answered by AI trained on your company’s unique voice and values. Set custom rules, ensure consistent brand communication, and strengthen customer relationships, all while enhancing your visibility and search performance.

Automate Review Requests for Better Engagement and Reach

Simplify how you gather reviews with automated text and email invitations. Unify360 lets you send review requests automatically with integrations, using customizable templates or AI-generated message suggestions. This integration allows you to sync client contacts automatically, trigger review requests after completed jobs, and track which employees generate five-star reviews—all without manual data entry.

QR Codes and In-Person
Review Requests

Make it effortless for customers to share their experience. With Unify360, you can create and print a custom review QR code for your business. Whether it’s displayed on receipts, business cards, or service vehicles, customers can scan it instantly to leave feedback, helping you collect more reviews in real time.

Showcase Your Success By Adding Review Widgets

Display your best 5-star testimonials directly on your website with Unify360’s customizable review widgets. These live feeds build instant credibility by showing prospective clients real-time social proof of your excellence. Turn review collection into a rewarding team challenge with our Internal Leaderboards., helping you track which team members are bringing it.

Track Reputation by Employee Performance

Motivate your team with transparency. With Unify360’s employee-level reputation tracking, every review is linked to the employee who earned it. See how each team member contributes to customer satisfaction by viewing their total reviews, average rating, and performance over time. These insights make it easy to recognize top performers, identify training opportunities, and encourage better service across the board.

Turn Every Customer Interaction into a Reputation Win

Unify360’s AI Reviews equips your business with everything needed to build credibility, improve search rankings, and convert satisfied customers into brand promoters. From automated invites to real-time feedback and Zapier-powered integrations, it’s the smarter way to manage your online reputation. Start using Unify360 AI Reviews today and see how automation and AI can transform feedback into lasting customer loyalty. Contact us to get started!

Frequently Asked Questions

How does Unify360 AI Reviews help my business rank higher online?

Unify360 AI Reviews increases your review volume and response rate, which are key factors in improving visibility on platforms like Google Maps. Consistent, positive feedback signals trust to both search engines and potential customers.

Can I choose which review platforms my customers are directed to?

Yes. You can select which platforms, such as Google, Facebook, or industry-specific sites, you want reviews to appear on. The system automatically sends customers to your preferred destinations based on your settings.

What kind of reports or insights can I access?

Unify360 provides performance analytics, including total reviews collected, average ratings, response times, and employee-level data. These insights help you measure progress, reward staff, and identify areas for improvement.